Windows 2008 x64 - No CPU, UPTIME, MEM reported to Nagios

[peters]

I have been running 3.8 on all my windows servers, was just recently setting up 4 new servers. Of the 4, 3 work find with the 3.8 release of the 64bit client.

One server however isn't.

the latest effort I uninstall 3.8 and install :

NSClient++-0.3.9-x64-20110216-2246

Here is a copy of the log file.

2011-03-18 16:16:33: message:modules\FileLogger\FileLogger.cpp:86: Starting to log for: NSClient++ - 0.3.9.286 2011-02-16
2011-03-18 16:16:35: debug:CACHENSClient++.cpp:557: Attempting to start NSCLient++ - 0.3.9.286 2011-02-16
2011-03-18 16:16:35: debug:CACHENSClient++.cpp:1007: Loading plugin: CheckDisk...
2011-03-18 16:16:35: debug:CACHENSClient++.cpp:1007: Loading plugin: Event log Checker....
2011-03-18 16:16:35: debug:CACHENSClient++.cpp:1007: Loading plugin: Check External Scripts...
2011-03-18 16:16:35: debug:CACHENSClient++.cpp:1007: Loading plugin: Helper function...
2011-03-18 16:16:35: debug:CACHENSClient++.cpp:1007: Loading plugin: Check NSCP...
2011-03-18 16:16:35: debug:CACHENSClient++.cpp:1007: Loading plugin: CheckSystem...
2011-03-18 16:16:35: debug:CACHENSClient++.cpp:1007: Loading plugin: CheckTaskSched...
2011-03-18 16:16:35: debug:CACHENSClient++.cpp:1007: Loading plugin: CheckWMI...
2011-03-18 16:16:35: debug:CACHENSClient++.cpp:1007: Loading plugin: File logger...
2011-03-18 16:16:35: message:CACHEmodules\FileLogger\FileLogger.cpp:87: Log path is: C:\Program Files\NSClient++\\nsclient.log
2011-03-18 16:16:35: debug:CACHENSClient++.cpp:1007: Loading plugin: LUAScript...
2011-03-18 16:16:35: debug:CACHENSClient++.cpp:1007: Loading plugin: NRPE client (w/ SSL)...
2011-03-18 16:16:35: debug:CACHEmodules\NRPEClient\NRPEClient.cpp:46: humm...
2011-03-18 16:16:35: debug:CACHEmodules\NRPEClient\NRPEClient.cpp:48: check_other
2011-03-18 16:16:35: debug:CACHEmodules\NRPEClient\NRPEClient.cpp:81: Added NRPE Client: check_other = host: 192.168.0.1, port: 5666, timeout: 10, ssl: 1, buffer_length: 1024
2011-03-18 16:16:35: debug:CACHENSClient++.cpp:1007: Loading plugin: NRPE server (w/ SSL)...
2011-03-18 16:16:35: debug:CACHEmodules\NRPEListener\NRPEListener.cpp:92: Loading all commands (from NRPE)
2011-03-18 16:16:35: debug:CACHEmodules\NRPEListener\NRPEListener.cpp:122: Starting NRPE socket...
2011-03-18 16:16:35: debug:CACHEmodules\CheckSystem\PDHCollector.cpp:73: Autodetected w2k or later, using w2k PDH counters.
2011-03-18 16:16:35: debug:CACHEmodules\CheckSystem\PDHCollector.cpp:110: Using index to retrive counternames
2011-03-18 16:16:35: debug:CACHEmodules\CheckSystem\PDHCollector.cpp:130: Found countername: CPU:    \(_total)\
2011-03-18 16:16:35: debug:CACHEmodules\CheckSystem\PDHCollector.cpp:131: Found countername: UPTIME: \\
2011-03-18 16:16:35: debug:CACHEmodules\CheckSystem\PDHCollector.cpp:132: Found countername: MCL:    \\
2011-03-18 16:16:35: debug:CACHEmodules\CheckSystem\PDHCollector.cpp:133: Found countername: MCB:    \\
2011-03-18 16:16:35: error:CACHEmodules\CheckSystem\PDHCollector.cpp:140: Failed to open performance counters: \(_total)\: PdhAddCounter failed: The specified object was not found on the computer.   (C0000BB8)
2011-03-18 16:16:35: debug:CACHEmodules\CheckSystem\PDHCollector.cpp:176: We aparently failed to load counters trying to use default (English) counters or those configured in nsc.ini
2011-03-18 16:16:35: error:CACHEmodules\CheckSystem\PDHCollector.cpp:185: Failed to open performance counters: \Memory\Commit Limit: PdhAddCounter failed: The specified object was not found on the computer.   (C0000BB8)
2011-03-18 16:16:35: error:CACHEmodules\CheckSystem\PDHCollector.cpp:219: No performance counters were found we will not wait for the end instead...
2011-03-18 16:16:35: debug:CACHENSClient++.cpp:1007: Loading plugin: NSCAAgent (w/ encryption)...
2011-03-18 16:16:35: debug:CACHEmodules\NSCAAgent\NSCAThread.cpp:77: Time difference for NSCA server is: 0
2011-03-18 16:16:35: debug:CACHEmodules\NSCAAgent\NSCAThread.cpp:87: Only reporting: ok,warning,critical,unknown
2011-03-18 16:16:35: debug:CACHEmodules\NSCAAgent\NSCAThread.cpp:119: Autodetected hostname: TDMAILSTORE2
2011-03-18 16:16:35: debug:CACHENSClient++.cpp:1007: Loading plugin: NSClient server...
2011-03-18 16:16:35: debug:CACHEmodules\NSCAAgent\NSCAThread.cpp:188: Drifting: 0
2011-03-18 16:16:35: debug:CACHENSClient++.cpp:1007: Loading plugin: SystemTray...
2011-03-18 16:16:35: debug:CACHEinclude\Socket.h:683: Bound to: 0.0.0.0:12489
2011-03-18 16:16:35: debug:CACHEinclude\Socket.h:683: Bound to: 0.0.0.0:5666
2011-03-18 16:16:35: error:CACHEmodules\SysTray\SysTray.cpp:51: SysTray is not installed (or it cannot interact with the desktop) SysTray won't be loaded. Run NSClient++ SysTray install to change this.
2011-03-18 16:16:35: debug:NSClient++.cpp:709: NSCLient++ - 0.3.9.286 2011-02-16 Started!
2011-03-18 16:16:35: debug:modules\NSClientListener\NSClientListener.cpp:146: Data: None&7
2011-03-18 16:16:35: debug:modules\NSClientListener\NSClientListener.cpp:171: Data: 
2011-03-18 16:16:35: debug:NSClient++.cpp:1144: Injecting: checkMem: nsclient
2011-03-18 16:16:35: error:modules\CheckSystem\PDHCollector.cpp:334: Failed to get MEM_CMT value: <UN ATTACHED>: No value has been collected yet
2011-03-18 16:16:35: debug:NSClient++.cpp:1180: Injected Result: WARNING 'ERROR: Failed to get PDH value.'
2011-03-18 16:16:35: debug:NSClient++.cpp:1181: Injected Performance Result: ''

[mickem]

Something is wrong with the counters:

Found countername: CPU: \(_total)\

Try see if PDH counters work on the machine in for instance perfmon

[peters]

Replying to mickem:

Something is wrong with the counters:

Found countername: CPU: \(_total)\

Try see if PDH counters work on the machine in for instance perfmon

Huh, the perfmon counters aren't even there on the server. Working on how to restore them.

Thanks for the info!

[mickem]

There is a FAQ entry on how to restore them (on the wiki)...